2010 was for all over the world a difficult period from economic point of view. The building sector was deeply effected by the world wide financial crisis created by the Lehman Brothers bankrupt happened in 2008.
This was the mood when this case history happened.
Andrej Gorlanov, young Russian businessman from Perm region, Russia. Seemingly very hard and coy, very clear ideas and very firm. He is meticulous, stickler and technically very prepared.
Take in mind that the company is located in an area very far from Moscow and not well serviced.
As each businessman, he needs to be list and understood about what he and his company needs.
Adriano Dal Prete is the Sales Manager of Dal Prete company, leader in water clarification, he has a very good attitude for relations and loves his products being one of the company owners.
Dal Prete each year is expositor in Marmomacc event in Verona. Here we are in 2010, ready to welcome each visitor, coming from each side of the world, who is interested or has some needs regarding the stone sector.
“UTK!” was one of these visitors. Mr. Gorlanov Andrej and his wife Miss. Natasha came to visit us at our booth..
Think what people needs starting a new business project. Everything! And can happen to be confused by many different possibilities.
In this case you want suppliers to have a friendly approach to your needs, they have to listen and understand exactly what you need and give the right suggestions and services.
People doesn’t need to purchase a machine, needs to have a solution.
This is a costumer FRIENDLY approach.
Behaving with respect for each other, Mr. Gorlanov expressed the whole his meticulousness, technical and negotiating skill and Mr. Dal Prete could listen and understand exactly what they needed and propose the right solution for them.
The discussion was deep and hard…………successfully!
They achieved an agreement for supplying a water treatment plant mod. Mini Compact M and a column polishing machine for the new marble workshop.
From that experience a deep friendship began between the Russian and Italian sides: Andrej and his wife Natasha on one side and the Dal Prete team on the other side, Renzo, Adriano and Anna.
In 2014 UTK was again supported by Dal Prete to build up the granite workshop: a second water treatment plant, mod. Mini Compact L and a bridge polishing machine for granite slabs mod. Mono Sp were supplied.
Now you can meet a new salesman promoting Dal Prete products during events around the world: Mr. Gorlanov, one of our best costumer!
DP FACTOR: FRIENDLY TECHNOLOGY FOR STONE AND WATER